SHIPPING

WE HAVE THE FOLLOWING SHIPPING OPTIONS VIA UPS:

• Complimentary Ground Shipping within the United States for all orders over $150.
• 3-Day Shipping
• 2-Day Shipping
• Next Day Shipping

SHIPPING SCHEDULE:

• Any orders received before 1 pm EST on Monday through Friday will be processed on the same day the order was placed, except for preorder items.
• Orders placed after 1 pm EST on Friday will be processed the next business day.

All orders over $650 will require signature on delivery.

We do not ship to PO Boxes.

For your pre-order shipping status, please email hello@cynthiamartinjewelry.com

INTERNATIONAL SALES:

Cynthia Martin Jewelry currently ships to the United States and Canada only.. Please inquire at  hello@cynthiamartinjewelry.com

Returns

You have 30 days from the date your order is received to complete your return. Returns are accepted for CynthiaMartinJewelry.com purchases only. We do not accept returns from wholesale partners or retailers. Prepaid return shipment label is automatically generated and emailed to you at no additional cost. Returns should be sent back in original packaging, unworn, with proof of purchase.

For gift returns, please have the order number and the original shipping zip code to start your return.

Once we receive back the item and it is checked in we will issue refund in 7-10 business days. Refunds can be credited back to the original form of payment or store credit for future purchase.

Gift cards cannot be returned. International orders are final sale and cannot be returned.

We are not responsible for lost return packages and cannot issue a refund if your package is lost or damaged.

All gifts with purchase promotions (products, packaging and gift cards) must be returned for a full refund. The value of any item not returned will be deducted from your refund.

We do not refund original shipping costs paid by the customer.

Please email concerns on the status of your refund to  hello@cynthiamartinjewelry.com